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Job Details

(1745) Service Manager

Service Manager - Oil & Gas Oil & Gas

Main Tasks and Responsibilities:

• Coordinate and manage day to day business activities related to the technical department.

• Assist management in decision making for day to day activities by providing search & studies as required to improve business planning and organization efficiency.

• Stay continuously in touch with various customers to insure smooth operation for all products.

• Understand and comply with all policies and regulation on how to conduct business.

• Assist Sales Managers and team in any technical clarifications, and attend sales meetings when as required.

• Work with the sales team and keep a record of all service quotes, service PO and request revisions as per field service requirements. This includes calculating in detail what to quote the customer upon completion of a service job or equipment repair.

• Continuously monitor and improve department processes and reporting.

• Conduct and carry out rig surveys as per Company standard formats and procedures, prepare full reports for submittal.

• Conduct technical interviews for new hires for the service department and help management/HR in recruitment and guidance of new hires.

• Manage service engineers training programs and provide continuous in house training for new hires.

• Ensure the implementation of the quality plan, safety procedures and business related processes by liaison with all relevant departments.

• Coordinate with logistics to keep a complete record of Service Reports, orders and equipment repairs.

• Organize service team dispatch to the field and update service department travel calendar accordingly.

• Establish and manage the repair shop for different products.

• Create, update and close all FME FPR sheets for different business line and liaison with various engineering departments regarding all FPR related issues.

• Follow ’s standard procedures of carrying out all sorts of services by ensuring proper signing of the service tickets, completing Service Reports and prepare final service reports for submission.

• Manage, test, repair and compile final report on in house equipment repair jobs on various product lines and coordinate quotations for these repairs.

• Attend monthly FPR and field service meetings on line as required/requested.

Industry Type : Oil & Gas / Petroleum

18/04/2016

Start Date : 18/04/2016

Status : Waiting

Sallary
Category
Oil & Gas / Petroleum
Country
UAE
Location
Abu Dhabi
Education Level
Bachelor of Technology/Engineering
Professional Type
Contract
Required Skills
Service Manager - Oil & Gas
Gender
Male